Privacy Policy

Last updated: January 2026

1. Introduction

SMTP INFRA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMTP infrastructure platform and services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, company name)
  • Billing information (payment method, billing address)
  • Server and domain configuration data
  • Email sending metadata (recipients, timestamps, delivery status)
  • Support communications

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Monitor and analyze usage trends and preferences
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Send technical notices and support messages

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, when required by law, or to protect our rights and the safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting our support team.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

8. Cookies

We use essential cookies to operate our platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@smtpinfra.com.